For online orders over £45.00 Postage & Packing is *FREE delivered within mainland United Kingdom.
Any website orders of less than the value of £45.00 will be subject to postage & packing charges, which will not exceed £4.95 for delivery areas within mainland UK.
Customers who require delivery outside of mainland UK can select their appropriate delivery service in the Shopping Basket area.
Based on the 2017 DPD small parcel rate price tariff. For larger products such as multipoint door locks, please contact us first for a delivery quotation.
For a delivery quote to any other regions not listed please contact us prior to ordering.
*This applies to online orders only. The free delivery option is only applicable on the initial order, if we need to send a replacement or alternative due to suitability or choice from the customer, then delivery charges will be applied at our standard rate
We aim to despatch orders placed before 3 pm Mon-Fri on the same day (subject to stock availability).
UK delivery is usually within 1-3 working days. Other areas will be on a 4-8 day lead time.
If you have any problems with what you have ordered, then please let us know straight away so that we can offer assistance. We will accept the return of any unwanted or unsuitable items (with the exception of gaskets) that are left in a saleable condition and have not been tampered with. For full details see our terms page.