Because online privacy and the protection of personal information are issues of increasing concern to Internet users, we make every effort to ensure that your use of our website is secure and non-intrusive. The following questions and answers should help you to understand what information we collect about you, how it is used and what steps we take to protect it.

• What information do we collect?
  We collect two kinds of information about our users:
  a. non-personal information such as IP address (the location of the computer on the Internet), pages accessed and files downloaded. This helps us to determine how many individuals use our site, how many people visit on a regular basis, which pages are most popular, and which pages are least popular. This information doesn't tell us anything about who you are or where you live; it simply allows us to monitor and improve our service.
  b.personal information such as your name, address, telephone number, e-mail address and credit card details. This information allows us to process and fulfil your orders, to notify you of the status of your order and to help us provide a better service to you in the future. We may, from time-to-time, inform you of special offers and events (via email) relating to our website.
• What happens to personal information collected?
  Personal information submitted through the forms on our site are first encrypted with the use of an industry standard encryption method (SSL). The secure server does NOT store any credit card details. Peronal details such as email addresses are stored in accordance with the Data Protection Act and your wishes.
• How is the information used?
  Any personal information that we collect is used to process your order and provide a convenient service to you in the future. We will not sell the information to mailing lists or other companies, or divulge any of your personal details to other companies or individuals.
• Does the website use cookies?
  Yes. Cookies are small pieces of information that websites transfer to your computer hard drive for record keeping purposes. Our cookies are completely secure in that they do not contain any personally identifying information but they do enable us to keep a record of the items in your basket whilst you are on the site. You should note that most web browsers automatically accept cookies, but you can usually change your browser to prevent this.

The Data Protection Act
Any personal information submitted via this website is treated in accordance with The Data Protection Act (1998). Among other things, this means that you have the right to advise us at any time if you no longer wish to receive mailings from us. It also gives you the right to request a copy of the personal information that we hold on you. To find out more about your entitlements under this legislation, visit the Information Commissioner's website: http://www.dataprotection.gov.uk/ or read the Act online at:http://www.hmso.gov.uk/acts/acts1998/19980029.htm.